Responsible Gambling (Responsible Play)
Krynzionz.com supports safer gambling. Gambling should be entertainment, not a way to make money or cope with stress.
In‑product tools you can use
- Session timer & reminders: set time alerts to help you track play and take breaks.
- Take a break (cool‑off): pause access for a chosen period.
- Self‑exclusion: request a longer exclusion period where you cannot access your account.
- Account closure: close your account if you no longer want to use the service.
Availability of specific tools may vary by product area. If you can’t find a tool, contact us and we’ll help.
Set limits & stay in control
- Decide a budget and time limit before you start; stop when either is reached.
- Only gamble with money you can afford to lose (not rent, bills, food).
- Avoid gambling when upset, stressed, tired, or under the influence of alcohol/drugs.
- Balance gambling with other activities; take regular breaks.
Warning signs
- Spending more time or money than intended; chasing losses.
- Hiding gambling or arguing about it with whānau/friends.
- Borrowing money, missing payments, or selling items to gamble.
- Feeling anxious, irritable, or unable to stop.
Get help in New Zealand
Gambling Helpline NZ: gamblinghelpline.co.nz • Call 0800 654 655 • Text 8006
Regulator (Department of Internal Affairs): dia.govt.nz
If you or someone else is at immediate risk: dial 111.
Lifeline: lifeline.org.nz • Call 0800 543 354 • Text 4357
Suicide Crisis Helpline: Call 0508 TAUTOKO (0508 828 865)
Underage and third‑party play
Gambling is for adults only. Don’t allow anyone else to use your account. If you believe a minor is accessing gambling, stop access and seek help using the contacts above.